A smenso Cloud user account can have access to multiple workspaces. The user account is uniquely assigned to one person.

If you already have a smenso Cloud account and a workspace administrator or owner of another organization invites you to join a workspace, only a few steps are required to join the workspace.

Note: Some organizations have multiple workspaces where they manage their projects. There are also scenarios where, for example, service providers work together with their customers on their workspaces, or similar. In these scenarios, access to multiple workspaces with one user account is required.

1. You will receive an invitation e-mail

If you have been invited to join a workspace, you will first receive an invitation email with a link (button Let's go).  

2. Folge dem Einladungslink!

1. Follow the invitation link by clicking the Let's go button in the email.
2. You will be taken to a welcome page.
3. We will recognize from your email address that you already have a smenso Cloud account. You do not need to create a new account.
4. Simply follow the Sign in button and sign in with your existing account to complete the invitation process.

3. Invitation complete!

In the next step you will be automatically redirected to your workspace. Alternatively, you can jump there directly by clicking the Let's go button.

Existing user account uses a different login method

Option 1: Existing user account uses email address and password to authenticate - but the new workspace requires Single Sign On with Microsoft 365 / Azure AD

A workspace administrator or organization owner can specify for their team's workspace whether sign up should be via Single Sign On only (Microsoft 365/ Azure Active Directory).

If you already have a smenso Cloud account, but you used to authenticate with email address and password, a new user account must be created with Microsoft 365 / Azure Active Directory to join the new workspace.

You will be notified of this on the welcome page and will be able to create a new user account by clicking the sign up button:

You will be redirected to a Microsoft sign in page where you enter your Microsoft 365 / Azure AD email address followed by your password (you may be asked for a code if two-factor authentication is enabled).

After successfully signing in with your Microsoft 365 / Azure AD user account, please confirm your first name and last name. This will be pre-filled based on the profile information of your Microsoft 365 / Azure AD user account.

By clicking Continue, the invitation process is complete and you will be redirected to the new workspace.

Note: Single Sign On via Microsoft 365 / Azure Active Directory is an enterprise feature. If you have any questions, please contact our sales team.

What is a Microsoft 365 / Azure Active Directory user account?

A Microsoft 365 / Azure Active Directory user account is managed by your organization and is usually characterized by your company email address. If authentication via this user account is allowed or required in a workspace, you can simply sign in with this account.

Option 2: Existing user account uses Microsoft 365 / Azure AD - but the new workspace does not allow login with Microsoft Azure AD

If you already have a smenso Cloud user account for another workspace that uses Microsoft 365 / Azure AD for signing in and you are invited to a workspace that does not offer this sign in method, you will have to create a new user account to access the new workspace.

You will be notified of this on the welcome page and will be able to create a new user account by clicking the sign up button:

In the next step, please choose whether you want to create your new user account with an email address/password, or with a Microsoft (Personal) account, e.g. @outlook.com or @live.com.

Continue with email address/password

Please follow the instructions on the following pages to create a new user account.

The first step in creating a user account is to verify your email address. Please check your inbox for an email with the verification code. 

Gebe den Verifizierungscode ein:

Please complete your profile by entering a password and your first and last name.

Continue with Microsoft

1. Select the Continue with Microsoft option
2. You will be redirected to the Microsoft sign in pages. Please sign in with your Microsoft (Personal) account and enter your password (you may be asked for a code if two-factor authentication is enabled). 
   
   
   
   
3. After successfully signing in with your Microsoft 365/Office 365 user account, please confirm your first name and last name. This will be pre-filled based on the profile information of your Microsoft 365/Office365 user account.
   
   
   
   
4. By clicking Continue, the invitation process is complete and you will be redirected to the new workspace.