Using Multi-Factor Authentication (MFA)

If you use your email address and password to log in to smenso, you can activate Multi-Factor Authentication for an additional level of security for your smenso account.

Enable Multi-Factor Authentication

Proceed as follows:

1. Open your profile in the Admin Center
2. Click the button Enable Multi-Factor Authentication
   
   
   
3. For security, confirm your password again.
4. Scan the displayed QR code with an authentication app of your choice.
   
   
   
   
5. Alternatively, you can click on Having trouble? to display a secret key which you can manually enter in an authentication app.
   
   
   
6. Enter the generated verification code in the designated field.
   
7. Done! You will be redirected back to your profile. 

Disable Multi-Factor Authentication

1. Open your profile in the Admin Center
2. Choose Disable Multi-Factor Authentication
   
   
   
3. Follow the steps - you must confirm your identity once again to deactivate.
   
   

Reset Multi-Factor Authentication

In case a member/guest has problems with the authentication app or logging in, owners have the ability to reset Multi-Factor Authentication for that person.

1. As an owner, open the Admin Center
2. Go to Details
3. Go to Organization Accounts
4. Choose the account you wish to edit and click on the More menu
5. Choose Reset Multifactor Authentication