The email address and/or login method can also be changed after initially registering a smenso account. The change of email address or login method must be done by each member themselves for their own smenso account, as a new password must always be assigned in the process. Or, in the case of a Microsoft account (personal or business), the corresponding account must be linked.
Overview of possible login methods
Under My Profile > Login Method, the login method chosen at the first login to smenso is displayed by default.
There are the following login methods:
- Email Address & Password: The classic login method, where an email address and a password can be used for authentication.
- (Personal) Microsoft Account: If you want to log in with a personal Microsoft account, e.g., your @live.com or @outlook.com address.
- Microsoft Entra ID (Microsoft Business Account): If your company uses Microsoft products (Microsoft 365), you typically have a Microsoft business account. Often used synonyms are also Microsoft Entra ID (formerly: Microsoft Azure Active Directory) or Microsoft Work Account. You can also log in to smenso with this account.
Note: The login method Microsoft Entra ID requires an integration of the Microsoft Entra ID customer tenant, which is a paid enterprise add-on. Please contact us for more information.
Change email address and/or login method
The process of changing the email address and/or login method is the same in all cases.
Important information in advance
- Any history and settings of your current smenso account (assigned tasks, etc.) will remain intact.
- If the current login method is Email Address & Password, both the email address and the login method can be changed.
- If the current login method is Personal Microsoft Account, both the email address and the login method can be changed.
- If the current login method is Microsoft Entra ID , only the email address (to another Microsoft business account) can be changed. The login method cannot be changed. This is a security measure, as this login method can be enforced by administrators when inviting members as the only option. If this function is used, a subsequent change should not be possible. Please consider this when deciding whether to use a Microsoft business account.
- In all cases, only the email address can also be changed.
Steps to change the email/login method
- Open the Admin Center ↗️ (alternatively in the app under
Avatar>Personal Settings) - Open
My Profile - In the
Login Methodsection, selectChange Email / Login Method - In the following window, you can now enter your new email address:
- Clicking
Continuewill start the process of creating a new user account.
- If you only want to change your email address, select the same login method you are currently using.
- If you also want to change your login method, select a new login method at this point.
- In the next steps, you will be guided through the creation of a new smenso account. Depending on the chosen login method, the steps differ slightly, but the principle is always the same: Your smenso account will be updated with the new email address and/or the new login method.
- After successful creation, a success message will appear and you will be redirected to
My Profile.
This completes the process of changing your email address and/or your login method and you can log in with it in the future.
Please note that you may need to log out and log back in once for the change to take effect for logging into your workspace.
Example 1: Change login method to Microsoft Entra ID
You are currently always logging in with your email address and a self-assigned password, as you initially set when creating your smenso account.
Your organization has now just introduced Microsoft 365 and everyone now has a Microsoft business account, which they use to log in to all internal Microsoft services, but also many other business tools.
You also want to take advantage of this and use the same Microsoft Entra ID account to log in to smenso.
No problem! Start the process of changing your email address and login method as described above and enter the email address of your Microsoft business account.
Now choose the option Continue with Microsoft Entra ID in the next step:
In the next step, you will be redirected to the familiar Microsoft login page where you need to enter the password for your M365 / Microsoft business account. Enter your first name / last name again.
The assistant is now finished and your profile has been updated with the new email address and the new login method. You can log in with it from now on 💪.
Grant permission
During the login process with Microsoft Entra ID, a prompt may appear requesting smenso's permission from Microsoft to use the Microsoft account for future logins. This permission must be granted to continue.
Example 2: Change email address when logging in with email
You are currently always logging in with your email address and a self-assigned password, as you initially set when creating your smenso account.
However, you initially registered with a personal email address and now want to use your business email address for login and notifications.
No problem! Start the process of changing your email address (and login method) as described above and enter your business email address.
Now choose the option Continue Email/Password in the next step, as the login method should remain the same. The goal is only to assign the new email address to your smenso account.
In the next step, you need to verify your email address and enter your first name / last name. The assistant is now finished and your profile has been updated with the new email address. You can log in with it from now on 💪.
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