Comments and reactions in tasks

In smenso, you can use comments in every task to communicate directly in context. This allows questions, status updates, decisions, and other information to be recorded directly in the relevant task.

Comments can also be replied to, given emoji reactions, pinned, or marked as closed.

What are comments useful for?

Comments help record agreements and additional context directly in the task. Typical use cases include:

• questions about implementation,
• brief status updates,
• decisions and coordination,
• notes during handovers, and
• sharing relevant links and information.

Mention team members

If you want to draw a person’s attention to a specific comment, you can mention them using @Name.

The mentioned person receives a notification and can open the comment directly in the context of the task.

Notifications for comments

You receive a notification when someone comments on a task that is assigned directly to you. You also receive a notification when someone mentions you using @Name—even if you are not assigned to the task.

Emoji reactions

Emoji reactions allow you to respond quickly to a comment without writing an additional reply. This is useful for brief responses such as “seen,” “agreed,” or “please review.”

1. Move the mouse pointer over the desired comment.
2. Click the emoji icon.
3. Select the desired reaction.

Pin comments

You can pin particularly important comments at the top of the comments section. This keeps key information, decisions, or notes directly visible regardless of newer comments.

1. Move the mouse pointer over the desired comment.
2. Open the three-dot menu.
3. Select Pin to top.

Pinned comments are then displayed in a separate Pinned section above the other comments.

Close comments

Once a question, discussion, or note has been addressed, you can mark the corresponding comment as closed. Closed comments are displayed compactly to keep the current comment history clear.

1. Move the mouse pointer over the desired comment.
2. Open the three-dot menu.
3. Select Close comment.

The comment is then marked as closed. It also shows which person closed the comment.

Reopen a closed comment

If a closed comment is needed again, you can reopen it.

1. Open the closed comment.
2. Open the three-dot menu.
3. Select Reopen comment.

The comment is then displayed normally in the comment history again.

Additional comment options

Additional actions are available through the three-dot menu on a comment. The options displayed may depend on the comment’s status and your permissions.

• Pin to top
  Displays the comment in the separate Pinned section above the other comments.
• Resolve comment
  Marks a completed question or discussion as resolved.
• Copy link
  Copies a direct link to the comment. You can send it to people who have access to the relevant workspace and task.
• Edit
  Allows you to subsequently edit the content of a comment that has already been published.
• Create task or subtask from comment
  Creates a new task or subtask from the content of the comment. You can find more information in the article Create a task from a comment.
• Delete
  Removes the comment from the task.

For a comment that has already been resolved, the option to reopen the comment is available instead of Close comment.