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Lessons Learned

Lessons Learned

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In projects, valuable experiences (positive as well as negative) are gathered, which can be very useful for further projects. For this reason, it makes sense to hold a Lessons Learned Meeting at the end of a project to record and document these findings.

Lessons Learned in smenso Cloud

1. Create a new folder in the task area and name it Lessons Learned.
2. Create a task and describe it as follows:
   
   • The title you choose is "Lessons Learned"
   • Selection of responsible resources to contribute to the lessons learned
   • Select the Lessons Learned label

Enter the following contents in the description field:

• Internal feedback (project team)
  Feedback from the project team
  Answer: <Please answer here>

• External feedback (customer)
  Feedback from the customer
  Answer: <Please answer here>

• Successful action
  Things that went well or successfully
  Answer: <Please answer here>

• Need for improvement
  Things where need for improvement has been identified
  Answer: <Please answer here>

• Planning
  Planning - reality - deviation
  Answer: <Please answer here>

• Opportunities / risks
  What opportunities / risks have occurred (incl. link to opportunities / risks)
  Answer: <Please answer here>

• Findings
  What have we learned from the project?
  Answer: <Please answer here>

• Conclusion for future projects
  What can be done better or should be done differently next time?
  Answer: <Please answer here>

• Successful project or failure?
  Can the project be considered a success or failure?
  Answer: <Please answer here>

•  Further action points for the follow-up of the Lessons Learned are recorded as subtasks

Lessons learned across projects

In smenso Cloud it is possible to display all Lessons Learned areas across projects. The project portfolio projects under the tab Tasks can be filtered by the label Lessons Learned. The Lessons Learned areas/tasks can also be sorted and grouped across projects.